Labour Court Saudi Arabia: How to File Your Complaint Online?

 Filing a case in the Labour Court Saudi Arabia has become easier and more efficient thanks to the Ministry of Justice’s online Najiz Portal. Both employees and employers can now submit complaints electronically without the need to visit the court physically. This platform ensures that disputes are addressed promptly while maintaining legal compliance.

 Understanding “How to Complaint in Labour Court Saudi Arabia” is essential for anyone facing workplace issues, whether it involves salary delays, contract violations, or other labor disputes. This guide covers all necessary steps, from gathering supporting documents to submitting the complaint and tracking its progress, ensuring a smooth resolution.

How to Complaint in Labour Court Saudi Arabia?

If you’re wondering How to Complaint in Labour Court Saudi Arabia, the Ministry of Justice has made the process seamless through its Najiz Portal.

Workers and employers alike can now file an online complaint to labour court Saudi Arabia without needing to visit in person. To submit your claim electronically, follow these steps:

1. Access the Najiz Portal.
2. Log in using your National Access Account.
3. From the homepage, select E-Services.
4. Click on Judiciary.
5. Choose the Statement of Claim service.
6. Click the icon for Submit a New Request.
7. Select the case category, review its requirements, and confirm your agreement.
8. Fill in the details of the claim and the parties involved in the dispute.
9. Upload and attach the required documents.
10. Finally, click Submit Request.

Conditions for Filing a Labor Claim at the Labor Office

According to the labour court rules in Saudi Arabia, both employees and employers are entitled to file a labor claim before the Labor Office, provided that certain legal conditions are met:

1. Existence of an employment relationship between the disputing parties, usually evidenced by a valid employment contract or other official documentation.
2. Direct interest, legal capacity, and standing of the claimant, ensuring that the complaint is brought by the party with the rightful claim.
3. Filing a request for amicable settlement through the Labor Office before escalating the case, as mandated by the regulations.
4. Submission of supporting evidence and documents to substantiate the labor claim, such as contracts, salary slips, or official correspondence.
5. Observance of the statutory time limit, whereby the claim must be submitted within 12 months from the termination of employment or from the date of the dispute.

In line with the labour court rules in Saudi Arabia, compliance with these conditions ensures that the claim is admissible and can proceed to formal adjudication if no amicable resolution is reached.

Learn More: Learn Your Legal Rights Under the Saudi Arabia Labour Salary Law

How to File a Complaint with the Labor Court in Riyadh?

Many employers and workers resort to the Labor Court when disputes arise that require judicial intervention. To ensure that the complaint is accepted and processed efficiently, it is important to follow an organized and professional approach as outlined below:

1. Collect supporting evidence and documents
    Such as signed contracts, official correspondence, payroll statements, or any other documents proving the dispute.
2. Attempt an amicable settlement
    It is recommended to communicate with the other party and try to resolve the issue amicably before officially submitting a complaint to the Labor Court in Riyadh.
3. Access the Ministry of Human Resources and Social Development platform
    The electronic platform is the official channel for submitting labor complaints.
4. Fill in the complainant’s details
    Whether the complainant is the worker or the employer, all dispute details must be provided accurately.
5. Submit the complaint and receive a reference number
    Once the request is submitted via the platform, the complainant will receive a reference number that can later be used to track the status of the complaint and follow it up before the Labor Court.

Read About: Avoid Penality: Understand Labour Iqama Fees in Saudi Arabia

Saudi Labour court Helpline Number

The Saudi Labour Court hotline is the unified call center number of the Ministry of Justice, which is 1950.

For calls from outside the Kingdom, you can reach the unified call center at 966920001950.

Conclusion

Resolving workplace disputes has become more accessible thanks to the Labour Court Saudi Arabia, which provides a reliable legal framework for employees and employers alike. For professional guidance, law firms like Etqan Al Mutamayza can assist in preparing documents, representing clients, and navigating the Labour Court Saudi Arabia to secure the best possible outcome.

The Etqan Al Mutamayza Law Firm can provide the necessary support. You can contact their team

through the following mobile numbers: 056113776, 0541110440, 504315333

Alternatively, you can visit our branches:

• Jeddah: Al-Aziziyah District–Mohammed bin Abdulaziz Street (Tahlia)
• Riyadh: King Abdulaziz Street – In front of Kingdom
• Dammam: Al-Ashri’a Street, Al-Badeea, Dammam 32415.

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