
Understanding how to file a Cyber Crime Complaint Online, follow up on it, and protect your legal rights is essential to ensuring prompt action against offenders and minimizing potential damage. This guide explains the available reporting methods, legal procedures, timelines, and the importance of legal support in cybercrime cases.
With the rapid growth of digital transactions and online communication, cybercrimes have become a serious concern for individuals and businesses in the Kingdom of Saudi Arabia. As a result, the Saudi authorities have provided multiple official channels to enable victims to submit a Cyber Crime Complaint Online quickly, safely, and confidentially.
المحتويات
How To Do Cyber Crime Complaint Online?
There are multiple and convenient ways to file a Cyber Crime complaint online in the Kingdom of Saudi Arabia. Below are the main methods in detail:
Filing a Complaint at the Nearest Police Station
You can visit the nearest police station to officially report any cybercrime incident. Although this is an in-person method, it complements the digital options available for Cyber Crime complaint online.
Reporting via the Absher Platform:
- Access the Absher platform online to submit your Cyber Crime complaint online.
- Log in using your username and password.
- From the main menu, select E-Services, then go to Public Security.
- Choose the Cybercrime Report service.
- Specify the type of cybercrime you want to report.
- Fill in all required details, such as the incident description and any supporting information.
- After verifying the accuracy of the information, click Submit.
- You will receive a reference number for your Cyber Crime complaint online, which can be used to follow up on the case later.

Learn About: What are The Types of Cybercrimes: 4 Famous Types
Reporting via the “Kulna Amn” App
- Download the App: Install the Kulna Amn application from the Google Play Store or Apple App Store.
- Submit a Report: Open the app and tap Submit a Report to file your Cyber Crime complaint online.
- Select the type of cybercrime you wish to report.
- Fill in all required fields with information related to the incident.
- You can attach photos, videos, or voice notes to support your Cyber Crime complaint online.
- After completing all the information, click Submit.
- You will receive a notification confirming receipt of your report, and it will be processed by the relevant authorities.
What is The Cyber Crime Helpline Number?
In the Kingdom of Saudi Arabia, several channels are available for reporting cases of online extortion. You can use any of the following methods to submit a Cyber Crime complaint online:
- Unified number for combating cyber extortion within the Kingdom (Cyber Crime Helpline Number): 1909
Calls are answered, and all case details are collected with full confidentiality to help track and apprehend the perpetrator. - From outside the Kingdom:
You can contact the Cyber Extortion Unit at 00966114908888, managed by the Electronic Crimes and Police Authority. - Saudi Communications Authority:
The support number is 330330 for assistance related to electronic crimes. - National Cyber Crime Reporting Portal:
You can also submit your complaint online via the National Cyber Crime Reporting Portal through www.cybercrime.gov.in/complaint to ensure your report is officially registered and processed by the authorities.
It is also recommended to seek assistance from a lawyer specializing in extortion cases at Etqan Law Firm, who can help you recover your rights and protect you from any potential harm.
Read More: A Complete Guide to Anti Cyber Crime Law in Saudi Arabia 2026
How Much The Duration of Cybercrime Cases at the Public Prosecution?
Filing a Cyber Crime complaint online is often the first step in initiating a cybercrime case before the Public Prosecution. The time a case remains under review is a critical stage and varies based on the type of offense and the complexity of the digital evidence. After submitting a Cyber Crime complaint online, the Public Prosecution typically proceeds with reviewing the report, analyzing digital evidence, requesting forensic and technical reports, summoning relevant parties, and deciding whether to refer the case to court or dismiss it.
In most situations, the review period ranges from 15 to 90 days, and it may extend further if the Cyber Crime complaint online involves large datasets or advanced technical investigations, such as tracking online accounts or requesting data from telecommunications providers. Having a specialized cybercrime lawyer during this phase is essential, as they submit legal memoranda, strengthen the legal position, and closely follow up on the Cyber Crime complaint online to avoid procedural delays.
When Are Cybercrime Cases Referred to Court?
Once the Public Prosecution completes its initial investigation following a Cyber Crime complaint online, the formal steps toward referring the case to court begin. A case is referred when strong evidence exists, the investigation is complete, the defendant confesses or strong indications are present, the victim claims private rights, or the act falls under the Anti-Cybercrime Law.
After referral, the cybercrime lawyer’s role expands to preparing legal briefs, submitting defenses and claims, representing the victim before the judge, seeking appropriate compensation, and following up until the final judgment is issued. This referral ensures the case is examined by a competent judge, granting the victim a full opportunity to achieve justice under the law.
Check Out: What To Know About Electronic Signature in Saudi Arabia?
Why You Need a Cyber Crime Lawyer in Saudi Arabia?
Internet and cybercrime cases are often complex and require specialized legal expertise that the average person does not possess. A specialized lawyer can:
- File an official complaint with the competent authorities to ensure the case is properly registered.
- Collect digital evidence in a legal manner that ensures its admissibility in court.
- Analyze the incident to determine the details and identify the responsible parties.
- Protect your privacy and ensure your personal data is not exposed during investigations.
- Communicate with the police and public prosecution to expedite legal procedures.
- Use the Najiz platform to submit and track complaints electronically.
- Represent the victim in court to fully defend their rights.
Without the assistance of a specialized lawyer, your rights may be at risk, or the case may be dismissed due to insufficient evidence or improper legal procedures.
Conclusion
Filing a Cyber Crime Complaint Online is a crucial first step toward protecting your rights and holding cybercriminals accountable under Saudi law. A specialized cybercrime lawyer ensures proper evidence handling, effective communication with authorities, and strong representation before the courts. For comprehensive legal support and expert guidance in cybercrime and extortion cases, Etqan Law Firm provides trusted legal services to help victims recover their rights and achieve justice with confidence.
The Etqan Al Mutamayza Law Firm is ready to provide the essential support you need. You can reach their team at the following mobile numbers: +966550600204, +966551020060.
Additionally, feel free to visit our branches located at:
- Jeddah: Al-Aziziyah District, Mohammed bin Abdulaziz Street (Tahlia)
- Riyadh: King Abdulaziz Street, across from the Kingdom Tower
- Dammam: Al-Ashri’a Street, Al-Badeea, Dammam 32415.
FAQ
Does cyber crime refund money?
Not automatically. Recovering money depends on reporting the crime promptly, providing evidence, and the authorities’ ability to trace and seize the funds.
Can local police help with cyber crimes?
Yes, local police in Saudi Arabia can investigate cyber crimes, especially through the Cyber Crime Unit, and coordinate with relevant authorities to take legal action.
How to report scammer in Saudi Arabia online WhatsApp?
You can report scams via the National Cyber Crime Reporting Portal, the “كلنا أمن” app, or by contacting the Cyber Crime Helpline Number 1909.
What is the most common type of cybercrime reported?
The most frequent cybercrimes include online fraud, financial scams, phishing attacks, and social media impersonation.
